Managed Mobility

Simplify the management and support of mobility services across your enterprise, cost-efficiently through a single provider.

Overview

Keep your fleet of mobile services operating at optimum efficiency - and allow your workforce to focus on income-generating activities.

Managed Mobility is a tailored service, providing end-to-end management of mobility services, including:

  • Help Desk and fault management services
  • Ordering and inventory management
  • Activity reporting and service level guarantees

Telstra can simplify the management of your organisation’s mobile phones, device features and all types of mobility services, as a single cost-efficient solution.

Benefits

More productivity from mobiles
Make the most of your organisation’s investment in mobile technology with the help of Telstra’s Managed Mobility Help Desk service. This facility provides direct access to a team of technical experts through a dedicated 1800 number. The Help Desk can advise on mobile phone usage, or diagnose and quickly resolve faults to optimise productivity from your mobile fleet. 

Manage mobility cost effectively
Outsourcing mobile management can replace the need in your organisation for staff training, office infrastructure and human resources. More time can be dedicated to core business. From a cost management perspective, Managed Mobility are available for a fixed monthly fee per service.

Simplicity of a single supplier
Benefit from the convenience and consistency of a single provider for all your mobile management needs. Managed Mobility is an all-in-one solution covering ordering, Help Desk, fault management, inventory management and service reporting. Your enterprise can streamline operations through an accountable point-of-contact, with all services conveniently on one bill.

Experience the Telstra difference
Telstra has the infrastructure and depth of expertise to provide local support across Australia. Telstra offers:

  • In house operated Help Desk located on both the east and west coast– accessible Australia wide
  • Years of experience in Managed Mobility solutions
  • The Telstra Next IP TM network is the largest business network in Australia
  • Service level agreements and comprehensive performance reporting

Features

Contact Us

  • Call your Telstra Account Executive
  • Call 1300 TELSTRA (1300 835 787)
  • Email Us

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